Privacy Policy

This Privacy Policy describes how Davis S.T. Mecanica General ("we," "us," or "our"), located at 724 S Belt Line Rd, Irving, TX 75060, collects, uses, and protects information you provide when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you voluntarily provide to us, including when you fill out a contact form, request a quote, or sign up for our Pit Stop Ofertas loyalty program. This may include:

• Full name and contact information (phone number, email address)
• Vehicle information (make, model, year, and description of issue)
• Appointment preferences and service history
• Communication records when you contact us by phone or email

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To schedule and manage service appointments
• To send service reminders, follow-ups, and promotional offers (with your consent)
• To process financing applications and payment arrangements
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legal rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., marketing platforms, scheduling tools), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect information such as how often you visit, what pages you visit, and what other sites you used prior to coming to our site.

5. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails

To exercise any of these rights, please contact us using the information provided at the bottom of this page.

7. Third-Party Links

Our website may contain links to third-party websites, including our marketing and scheduling platforms. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. SMS & Text Messaging Policy

Davis S.T. Mecanica General may send SMS (text message) communications to customers who have provided their mobile phone number and opted in to receive text messages. By providing your mobile phone number and consenting to receive text messages, you agree to the following terms.

Types of Messages: You may receive text messages from us related to:

• Appointment confirmations, reminders, and follow-ups
• Service status updates and vehicle readiness notifications
• Promotional offers, discounts, and Pit Stop Ofertas loyalty program updates
• Responses to inquiries submitted through our website or contact forms
• General customer service communications

Message Frequency: Message frequency may vary. You may receive up to 4–8 messages per month depending on your service activity and promotional enrollment. We will not send excessive or unsolicited messages.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Davis S.T. Mecanica General is not responsible for any charges incurred from your wireless carrier.

How to Opt In: You may opt in to receive SMS messages from us by:

• Submitting your mobile number through our website contact or quote forms and checking the SMS consent box
• Verbally providing consent when scheduling a service appointment in person or by phone
• Enrolling in the Pit Stop Ofertas loyalty program and agreeing to receive text communications

How to Opt Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further promotional SMS messages will be sent. You may also opt out by contacting us directly at [email protected] or calling (940) 442-3577.

Help: For help or more information about our SMS program, reply HELP to any text message or contact us at [email protected].

No Mobile Information Sharing: Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely for the purposes described in this policy.

Supported Carriers: Our SMS program is available on most major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, and MetroPCS. Carrier support may vary.

TCPA Compliance: Our SMS communications comply with the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations. We obtain prior express written consent before sending any marketing or promotional text messages. Consent to receive SMS messages is not a condition of purchasing any goods or services from Davis S.T. Mecanica General.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: